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Service Workflow Detail

Vendor Management Support

Vendor sourcing, onboarding support, assignment tracking, and responsiveness follow-up.

Service Overview

IMPIT provides disciplined offshore support through trained teams, structured workflows, documentation control, and technology-enabled visibility. We build vendor databases and enforce contractor SLAs.

Operational Capabilities

Contractor search & regional sourcing support
Onboarding documents & license verification
Insurance certificate (COI) tracking
SLA responsiveness follow-up & check-ins
Vendor compliance and scoring updates
Escalation support & backup vendor routing

Standard Operating Workflow

1
Phase 1

Scan zip codes for certified property contractors

2
Phase 2

Request tax, license, and insurance documentation

3
Phase 3

Verify and upload certificates of insurance to system database

4
Phase 4

Score active vendors on response speed and quality metrics

5
Phase 5

Re-route critical work orders to backup contractors if delays trigger

Ideal Client Profile

  • National property preservation coordinators
  • ITES platforms expanding regional coverage
  • Mortgage field operators tracking contractor compliance

Request Service Capability

Request a formal capability deck and schedule a workflow review session with our Dhaka team.

Request Custom Pricing